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Entriza

Detailed Entriza manuals

Choose the guide that matches what you want to do. Each manual follows the screens in Entriza and explains what happens before, during and after each action.

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17 of 17 manuals

From finding an event to showing your ticket at the door.For guests who want to discover an event, buy a ticket or manage an existing order.GuestsOpen manualTurn an event plan into a controlled sales and entry operation.For promoters, event companies, self-organizing DJs and venue teams that sell tickets.OrganizersOpen manualBuild one reliable artist profile and connect it to real events.For DJs, artists, agents and performers who manage an Entriza profile.DJs and venuesOpen manualKeep the place accurate while event organizers manage their own dates.For clubs, bars, restaurants, event venues and the teams responsible for their public details.DJs and venuesOpen manualGive the entrance team a clear process before the first guest arrives.For event managers, entrance supervisors, scanners, guest-list staff and reward stations.OrganizersEvent teamsOpen manualKeep tickets, profiles and organizer access under your control.For every guest, artist, venue owner, organizer and entrance team member.GuestsOrganizersDJs and venuesEvent teamsOpen manualTurn the dashboard into a useful view of events you care about.For guests who want a personal event overview without losing control of notifications.GuestsOpen manualCheck the offer, complete payment and confirm the ticket once.For guests buying Entriza tickets or checking a recent payment.GuestsOrganizersOpen manualUse the correct route when tickets sell out or plans change.For guests dealing with sold-out inventory, event changes or an existing order.GuestsOrganizersOpen manualShare the right link, track paid referrals and redeem the earned reward.For guests sharing an event and organizers planning a transparent reward campaign.GuestsOrganizersDJs and venuesOpen manualBuild ticket offers that guests can understand before they pay.For organizers and event managers responsible for inventory and pricing.OrganizersOpen manualKeep every type of admission connected to the right capacity and scanner mode.For event managers, reservation teams, hosts and entrance supervisors.OrganizersEvent teamsOpen manualGive each person the access needed for their actual shift and responsibility.For organizer owners, event managers and venue supervisors.OrganizersEvent teamsOpen manualUpdate the operational state first, then give affected guests one clear source of truth.For organizer administrators and event managers responsible for a live event.OrganizersEvent teamsOpen manualTake control of an existing public identity without creating a duplicate.For artists, venue operators and organizers who recognize an existing Entriza record.OrganizersDJs and venuesOpen manualPrepare and send emails for your eventsOrganizer owners and admins who communicate with ticket holders and email subscribers.OrganizersOpen manualGive visitors one clear path from the event story to a valid ticket.For organizers preparing a published event and its campaign links.OrganizersOpen manual

For ticket buyers

Find tickets, transfers, refunds and support in your personal area.

  1. Open My tickets to view your QR code and order details.
  2. Use the action shown on the ticket for a transfer or refund request.
  3. Open Support if the available action does not match your situation.

Never send a ticket QR code by email or chat.

For organizers

Set up your profile, payments and event in the order shown in the dashboard.

  1. Complete your organizer and venue details.
  2. Connect Stripe and wait for the verification result.
  3. Create tickets, review all four languages and submit the event for approval.

The launch checklist shows exactly what is still missing.

For DJs

Create a public profile and respond to invitations from organizers.

  1. Add your artist name, biography, city and official social links.
  2. Publish the profile when all four language versions are complete.
  3. Open DJ profile to accept or decline line-up invitations.

Only link accounts that you control.

For entrance staff

Select the event and the correct scan mode before opening the entrance.

  1. Check that the device is online and the selected event is correct.
  2. Scan once; the first valid scan confirms entry.
  3. Follow the plain-language result on screen if a code is blocked or already used.

Use the audited emergency list only when an event manager activates it.

For the platform team

Review organizers, events and support cases using the next action shown.

  1. Open the item requiring review.
  2. Read the customer-facing context before making a decision.
  3. Record a clear reason; sensitive details remain in protected logs.

Do not copy payment identity documents into the platform.