From finding an event to showing your ticket at the door.

Start on Events when you already know what you want, or use Discover to compare events and places by city, distance and category. Open the event page instead of relying on a poster or social-media screenshot. The page brings together the date, start time, venue, map, organizer, line-up and available ticket choices. If an event is imported from an external source, Entriza sends you to the named provider for the final booking and clearly separates that route from an Entriza checkout.

A real Entriza purchase belongs to an account so that the current ticket, notices and support history are not tied to one browser tab. Register with an email address you can access, verify it when asked and use a strong password. The account security area shows the available sign-in methods and active sessions. Never share a password, ticket QR code or one-time authentication code with an organizer, DJ or support contact.

Read the ticket name and description before selecting a quantity. General admission, a table package and a guest-list place are different offers. During checkout Entriza creates a short inventory hold so the same remaining place is not sold twice while you pay. Stripe handles the card payment for the organizer shown as the seller. A ticket is issued only after the payment result is confirmed, so do not close the success page simply because your banking app has displayed an authorization.

Your dashboard stores the current QR credential and a manual backup code. Open the ticket shortly before reaching the door and increase screen brightness if the scanner has difficulty reading it. The first valid scan confirms entry; the same credential cannot be used a second time. A screenshot may grant access to whoever holds it, so keep the QR private. Event staff can use the manual code when the camera cannot read the screen, but they should never ask you to send the code in advance.

Available actions appear with the ticket or order. A completed transfer replaces the old ticket credential immediately and the reward balance stays with the original account. A refund request opens a review and does not reverse payment until it is approved under the applicable event terms and consumer law. When the organizer changes the date, venue, city, ticket status or cancellation state, affected users receive a notification. Read the current event page and the message in your dashboard before travelling.

My Cyprus combines saved events, followed profiles and a personal event feed. Suggestions explain why they appear and can include future Entriza events and external discovery listings. If a reward campaign is active for one of your upcoming events, the dashboard shows its target and your paid referral progress. A reward appears in the wallet with its QR code, validity, station and rules after it is earned. For anything that cannot be solved with the displayed action, open Support from the dashboard so the case remains connected to your account.